These general conditions of sale apply to all orders placed with ABC Nutrition. These are governed by Swiss law. You hereby agree to submit to you the applicable laws. You have the responsibility to inform you about the law and respect it.
Prices shown are in Swiss francs including VAT and excluding delivery charges (unless otherwise indicated). Prices are subject to change at any time. Product Availability Our product is subject to stock availability. If the product ordered is not available, we promise to inform you as soon as possible.
Orders received before 12:00 are shipped within 24 to 48 hours, Monday to Friday (except for holidays). Shipping costs in Switzerland, for all orders of CHF 100.- and more, the transportation is free. For orders less than Chf 100.-, an amount of CHF 8.- transport will be charged.
All deliveries are made by DHL service or post. Each command has a tracking number. We will deliver your products to the shipping address on your order.
ABC nutrition ensures the security of your transactions by offering to make you pay for your order by PTT card, credit or through PayPal. Paypal is a certified organization, leader in the field of online payment, using the best systems on the market for security and prevention against fraud.
If ABC Nutrition finds that an order must be canceled / modified partially or completely, we will notify the customer.
The dates of the offers, prices and availability of the various products offered on our site ABCnutrition.ch may change without notice. We are doing everything in our power to make our site up to date, but we can not guarantee that it is error free.
ABC Nutrition is not required to process an order and retains the right to cancel, reject or correct an order at any time for any reason. In the event that a payment has been made, we will refund the amount charged on the payment method used.
In order to offer a quality service, we process applications as soon as possible. It is recommended to thoroughly check your order to avoid any errors before completing it. Please contact us as soon as possible to inform us of a change. Unfortunately, we can not guarantee that your application will be treated, in any case, we will follow up.
Once orders are ready to ship, we can not make them change or even cancel
FOR RETURN, YOU MUST SEND THEM TO CUSTOMER SERVICE FOR NUTRITION ABC.
Different situations may imply a return merchandise. If you have to return one or more products, one of the following will apply:
In cases where the error was made by ABC Nutrition (product of error, format error, error flavor, etc.): we will be pleased to send you the requested products or no freight or handling will you be responsible and cost of the original ticket will be refunded. In this case, it is necessary to approve your return by the customer service before making the return.
In any other case: The cost of transportation and handling are non-refundable.
For other questions, please contact customer service.
022 552 09 00
ABC Nutriton Sàrl - Bd Georges-Favon 19 - 1204 Genève